Refund and Cancellation Policy

Last updated: 18 July 2026

Consultations and classes

Please request cancellation or rescheduling as early as possible. Where at least 48 hours’ notice is provided, we will normally offer a new date or review a refund request. Missed sessions or late cancellations may be non-refundable.

Digital and project work

Deposits reserve delivery time and may become non-refundable once discovery, design or development has started. Any refund is assessed against work already completed and non-recoverable third-party costs.

Service cancellation by DipTech Global

If we cancel a paid session and cannot provide a suitable replacement, the affected payment will be refunded.

How to request a refund

Email info@diptechglobal.info with the payer’s name, payment date, amount and booking or invoice reference.